Medical Information online eLearning

High quality, engaging, self-directed eLearning courses to help you develop your Medical Information (MI) skills.

Medical Information training courses

We have developed a suite of self-directed online eLearning courses giving quality and affordable Medical Information training.

Buy them individually or as a level 1 or level 2 Academy bundle.

Level 1 professional courses

Level 1 courses are ideal if you are new to Medical Information. Or maybe you’re thinking about applying for a role and want to strengthen your CV. Buy individual courses or the whole level 1 Academy bundle.

  • Introduction to Medical Information – overview of the role of Medical Information, typical customers, questions and information resources. (£40+VAT)
  • Principles of enquiry handling – 20 key principles including handling on and off-label enquiries, customer service and quality. (£55+ VAT)
  • Importance of the SmPC and PIL – what do they contain, how are they developed and their importance.
  • How to find an answer to an enquiry – the go to sources of information used to answer Medical Information enquiries. (£105 + VAT)
  • Legal frameworks and guidelines – key legislation and guidelines that impact on the activities of Medical Information. (£105 + VAT)
  • Medicine development – the drug development process of molecule to market. (£70+VAT)
  • Bonus workbooks when you buy the level 1 course bundle.

Buy the whole level 1 bundle.  Collectively this gives a minimum of 3.5 hours of learning supported by personal reflection workbooks and downloadable PDFs. Cost for the full level 1 bundle is £395 + VAT.



Level 2 advanced courses

Level 2 courses assume the basics and are great for upskilling. Buy individual courses or the whole bundle level 2 Academy bundle.

  • How to evaluate a clinical paper – the publishing process,  paper structures, a quick 4 question evaluation approach and a more detailed approach to evaluate and critique a paper.  Includes a worked example and explains key clinical paper terms, trial designs and how to interpret commonly used statistics. (£185+VAT)
  • How to write a Medical Information response – a step-by-step guide to content and order and tips for presenting the information to get the message across.  Tips for reviewing and approving responses and key Code of Practice considerations. (£185+VAT)
  • Literature searching skills – step-by-step guide to designing and running quality literature searches. (£95+VAT)
  • English grammar and punctuation – correct use of punctuation and those top grammar and spelling mistakes you need to avoid.
  • Telephone skills and challenging customers – top tips for positive professional telephone conversations. (£150+VAT)

Buy the whole Academy level 2 bundle. Collectively this gives a minimum of 9 hours of learning supported by personal reflection workbooks.  The cost for the full level 2 bundle is £575 + VAT.



Buying courses

You can buy the Medical Information training courses using a credit or debit card on our dedicated eLearning website.  Create an account and either buy them for yourself or for others.  You’ll then get immediate access.  Alternatively we can invoice you.

Course feedback

You can read course reviews for each course on our dedicated eLearning website, but here are a handful of reviews!

“Very educational” “This module of Medicine Development is very well explained.”  “Very informative”

“The 20 principles are really interesting to know and to follow. Thanks!”

“Great explanations of statistical terms and good example of how to appraise primary literature.”

“This is an excellent course. Very practical and allows people new to Medical Information to get a strong foundation.”

About the courses

  • Flexible – take them when you want to and fit them in around your other commitments.
  • Stop and start – if you need to stop, that’s fine.  We’ll save your place and you can re-start at the same place.
  • Interactive – a mix of audio, videos, quizzes and scenarios to keep your engaged.  Who wants a boring course just clicking next?
  • Certificate – when you pass the final quiz you’ll get a certificate.
  • Expert content – written by Jayne Packham, a MI expert with 30+ years experience.  She’s trained hundreds (probably thousands) of MI professionals so she knows her stuff.

Any questions?  Please get in touch.