Most of our courses are run in-house.  But we also run:

• Ad hoc open courses – dates will show on the events page.
• Online eLearning courses – visit the online shop for instant access.
• Create your own in-house session, tailored to your exact needs.

These are some of the courses we’ve previously run …

• Telephone skills and techniques to handle challenging or difficult customer calls
• Writing skills – writing business reports, patient responses, complaint letters, SOPs and writing Medical Information response letters
• Making clinical data presentations fun and engaging
• Web chat – making it work
• Value and visibility – recognising your value and shouting about it
• Literature searching skills especially using PubMed
• Skills training – time management, negotiating, influencing, presentation skills
• Pharmacokinetics made easy
• How to write a business plan for your department
• Writing compelling business cases that get results
• Presentation skills and training skills – face to face and online
• Make me more efficient
• ABPI Code of Practice training