Hot Topics in Medical Information Conference

Wednesday 19th June 2024, 9.30am – 4.30pm

Central London, near Euston station

£575 + VAT  per person *holding 2023 prices*

A networking breakfast is available 8.30am onwards.  The day includes a sit down two course lunch, unlimited refreshments and snacks.

Bookings close Friday 14th June 2024 or when spaces are taken.

Hot topics in Medical Information – back by popular demand

The 9th annual Hot Topics in Medical Information (MI) Conference will be a day of sharing, discussing and learning.

Aimed at Medical Information managers, team leaders and senior staff, come and learn, be inspired and network in a relaxed environment.

On the agenda

How to make your department more efficient without compromising service
Practical examples of how to make your department more efficient, save time and give better customer service.
We’ll widen the debate and share extra examples from delegates to create an awesome efficiency wall of ideas.
Hetal Parmar, Medical Information Operations Manager, Abbvie

The critical role of MI in managing supply issues
Key lessons learnt from dealing with unexpected out of stock situations – what role should MI be playing, how best to manage the situation and key learnings.
Clare Hendry, Medical Capabilities Manager, Takeda

Lessons learnt from rapid global outsourcing
A fascinating case study of rapid global outsourcing of MI enquiries – the importance of change management, managing perceptions and building positive relationships.
Marion Grapes, Global Medical Information Team Leader, Leo Pharma

5 success factors for every department
There is so much that your department could learn from running a successful business. This practical workshop will explore and give you time to work on 5 key pillars – your strategy, planning, visibility, customers and mindset to help you develop your department.
Jayne Packham, Jayne Packham Consultancy

Impact of the 2024 ABPI Code on Medical Information
If the new Code has been launched!
Jayne Packham, Jayne Packham Consultancy

Hot topics from the floor
A chance to ask the audience any questions to get help, ideas and move your department forwards.

  • Impact of the Windsor Framework
  • Best practice metrics

Expect to find out:

  • Why senior management buy in is essential to make efficiency changes and how to get it.
  • Why outsourcing certain enquiries might not always be the best solution.
  • Why people management is essential when making changes.
  • How having a more commercial business mindset can lead to success.

Feedback from the 2023 conference in the same venue

  • Really interesting day – relevant across all MI departments whether UK, EU or global.
  • Massively insightful to see the different approaches pharma have taken.
  • Another brilliant Hot Topics in MI session. Really informative, topical sessions, great mix of presentations and discussion with learnings from the audience.
  • Great meeting, good discussion, interesting topics, great speakers, great location.
  • Great opportunity to network and learn. A perfect venue.


Is the venue accessible?
Unfortunately the venue is based on many levels and does not have a lift because of the age of the building.  You’ll need to use 2-3 flights of stairs, but of course you can take your time.

Is it being recorded?
No.  This is an in-person event only.

Booking terms

In the event of unforeseen circumstances, we reserve the right to cancel or alter the content or speakers without notice. We will not be liable for any costs you’ve incurred such as travel or accommodation. If you cancel your place up to 20 days before the event you will receive a full refund less £140 administration fee. After this date, fees will not be refunded. Substitutions can be made at any time without charge.

By booking a place you are accepting our general business terms.

Event Location


22 Dukes Road,

Booking Details

Available spaces remaining: 20

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Ticket Type Price Spaces
Standard Ticket £575.00

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