3 easy ways to be more efficient
When we do quality and efficiency reviews, often for Medical Information, common themes emerge. These are my top three questions that can really make a difference.
Question 1: When to stop?
If you’re working on a report or checking a piece of promotional material, don’t keep tweaking, adjusting and suggesting … forever.
- Assess the work initially, set yourself a time limit, stay focused and stick to that time allocation.
- And be clear about what you are and are not expected to do so you don’t create extra work. So if you check colleagues’ letters, don’t get carried away re-writing just because you don’t like their style – it lengthens the process unnecessarily and wastes time for everyone.
Question 2: Am I the best person to do this task?
Are all the tasks you do appropriate for your level? I’ve seen countless managerial hours wasted arranging meetings or photocopying documents – not an ideal use of their time or expertise.
- Match the task to the right level of person. Delegate tasks up and down as needed.
- And delegating shouldn’t mean guilt – it often means job enrichment and development for others.
Question 3: Why?
And probably the biggest question to constantly ask – why? Why a certain way, why a particular process, why our department?
- Check there is a clear business need or value in everything you do.
- And if the answer is “we’ve always done it”, that’s not a good reason! Challenge the status quo.
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